Terms of service

Terms and Conditions

Effective Date: August 27, 2026
Last Updated: September 28, 2026

These Terms and Conditions (“Terms”) govern your use of CoffeeAlt.com and your purchase or use of products and services offered by CoffeeAltCo LLC (“CoffeeAlt,” “we,” “us,” or “our”).

By accessing our website, creating an account, making a purchase, enrolling in a subscription, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our Site.

1. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to make purchases through CoffeeAlt.com.

By placing an order, you represent that the information you provide is accurate and that you are legally authorized to use the payment method submitted.

2. CoffeeAlt Products

CoffeeAlt offers powdered beverage products and related merchandise and accessories.

We make reasonable efforts to accurately display product descriptions, ingredients, serving information, packaging, images, pricing, and availability.

Actual product packaging may occasionally differ from website images due to manufacturing updates, packaging improvements, regulatory changes, or product revisions.

Always review the physical product label before use.

3. Health and Wellness Information

Information provided through CoffeeAlt.com, advertisements, social media, blogs, emails, product descriptions, or other CoffeeAlt materials is provided for general informational purposes only.

It is not intended to constitute medical advice or replace advice from a qualified healthcare professional.

CoffeeAlt products are not intended to diagnose, treat, cure, or prevent any disease except to the extent expressly authorized under applicable law.

Individual responses to caffeine, mushrooms, botanicals, and other functional ingredients may vary.

Customers should review product ingredients and follow label directions.

Consult a qualified healthcare professional before using a product if appropriate for your circumstances, including if you:

Are pregnant or nursing
Have a medical condition
Take prescription or other medications
Have known allergies or sensitivities
Are sensitive to caffeine or stimulants
Have questions regarding whether a particular ingredient is appropriate for you

Discontinue use and seek appropriate medical advice if you experience an adverse reaction.

4. Caffeine

Certain CoffeeAlt products contain caffeine.

The amount of caffeine is displayed on applicable product packaging or product pages.

Customers are responsible for considering their total daily caffeine consumption from CoffeeAlt and other sources.

Individual caffeine tolerance varies.

5. Orders

Submitting an order does not guarantee acceptance.

CoffeeAlt reserves the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

Suspected fraud
Pricing or listing errors
Product availability
Payment problems
Unauthorized resale
Abuse of promotions
Violations of these Terms

If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion of the order.

6. Pricing

Prices are displayed in U.S. dollars unless otherwise indicated.

Prices, promotions, bundles, subscription discounts, and product availability may change without notice, subject to applicable law.

Applicable taxes and shipping charges will be displayed during checkout when required.

CoffeeAlt reserves the right to correct typographical or pricing errors.

7. Promotions and Discount Codes

Promotional offers may be subject to:

Expiration dates
Product restrictions
Minimum purchase requirements
Customer eligibility requirements
Usage limits
Other conditions stated with the promotion

Unless expressly stated otherwise, promotional offers may not be combined.

CoffeeAlt may modify or discontinue promotions at any time, provided previously completed purchases remain subject to the terms applicable when the order was placed.

8. Subscription Orders and Automatic Renewal

CoffeeAlt may offer products through recurring subscription plans.

When you enroll in a subscription, you authorize CoffeeAlt and its payment processors to automatically charge your selected payment method for recurring orders according to the delivery frequency you select.

Subscription Pricing

Eligible CoffeeAlt subscription purchases may receive the subscription discount displayed on the applicable product page or during checkout at the time of enrollment.

Your total recurring charge, including applicable taxes and shipping, will be disclosed during checkout.

Automatic Recurring Charges

Your subscription will continue automatically until you cancel it.

By enrolling, you authorize recurring charges to your payment method without requiring you to manually approve each individual shipment.

Subscription Frequency

Your products will be processed and shipped according to the frequency selected when you enroll or subsequently choose through your subscription account.

Changing a Subscription

Where available, customers may manage subscription options including:

Delivery frequency
Product selections
Quantity
Shipping information
Payment information
Skipping an upcoming order
Pausing a subscription
Canceling a subscription

Available options may depend upon the subscription platform and the status of an upcoming order.

Canceling a Subscription

You may cancel your subscription at any time before your next recurring order is processed.

Cancellation may be completed through your online customer or subscription account where available, or by contacting:

support@coffeealt.com

We do not charge a cancellation fee.

Once an order has already been processed, packed, or shipped, cancellation of your subscription will generally apply to future recurring orders and will not automatically cancel the order already in progress.

Changes to Subscription Pricing

Subscription prices or discounts may change from time to time.

Where required, CoffeeAlt will provide appropriate notice before a change applies to future recurring charges.

You may cancel the subscription before the new pricing takes effect.

9. Payment

By providing payment information, you represent that you are authorized to use the selected payment method.

You authorize CoffeeAlt and its payment processors to charge amounts associated with your purchase, including applicable:

Product charges
Shipping charges
Taxes
Recurring subscription charges

Payment processing services may be provided by Shopify and other authorized third-party payment providers.

10. Shipping

CoffeeAlt currently ships orders within the United States only.

Orders are subject to our Shipping Policy.

Estimated shipping and delivery dates are estimates and are not guarantees unless expressly stated otherwise.

CoffeeAlt is not responsible for delays outside its reasonable control, including carrier delays, weather, natural disasters, transportation interruptions, incorrect addresses supplied by customers, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address.

11. Customer Accounts

You may have the option to create or access a customer account.

Where available, CoffeeAlt or Shopify may permit customers to access their account using third-party authentication services such as Google or Shop.

Use of a third-party authentication service may also be subject to that provider’s applicable terms and privacy policies.

Information received in connection with third-party authentication is handled as described in our Privacy Policy.

You are responsible for:

Maintaining accurate account information
Protecting login credentials
Restricting unauthorized access
Activities occurring through your account

Notify CoffeeAlt promptly if you believe your account has been compromised.

12. Product Reviews and User Content

If you submit a product review, photograph, testimonial, comment, or other content to CoffeeAlt, you represent that:

You own or have permission to submit the content
The content is truthful to the best of your knowledge
The content does not violate another person’s rights
The content is not unlawful, fraudulent, defamatory, or intentionally misleading

By submitting content for publication, you grant CoffeeAlt a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt the submitted content in connection with CoffeeAlt’s website, products, marketing, advertising, and social media, subject to applicable law.

We reserve the right to moderate or remove content where permitted by law.

13. Intellectual Property

CoffeeAlt.com and its content are owned by or licensed to CoffeeAltCo LLC and are protected by applicable intellectual-property laws.

Protected materials may include:

CoffeeAlt names and branding
Logos
Mr. CoffeeAlt artwork and character assets
Packaging designs
Product photographs
Website graphics
Videos
Written content
Recipes
Advertising materials
Product descriptions
Designs and layouts

You may not copy, reproduce, distribute, sell, modify, create unauthorized derivative works from, or commercially exploit CoffeeAlt intellectual property without written permission.

14. Prohibited Uses

You may not use CoffeeAlt.com to:

Violate applicable law
Commit fraud
Submit false information
Interfere with Site security
Introduce malware or harmful code
Attempt unauthorized access
Scrape or harvest data in violation of applicable law
Impersonate another person
Infringe intellectual-property rights
Abuse promotional programs
Conduct unauthorized commercial resale
Engage in activity intended to disrupt the Site or CoffeeAlt’s operations

We may restrict or terminate access for violations of these Terms.

15. Third-Party Services and Links

CoffeeAlt.com may contain links to or integrations with third-party services.

CoffeeAlt does not control and is not responsible for the content, availability, policies, security, products, or services of independent third parties.

Use of third-party services may be subject to separate terms and privacy policies.

16. Website Availability

We attempt to keep CoffeeAlt.com accessible and functioning properly but do not guarantee uninterrupted or error-free availability.

We may modify, suspend, maintain, update, or discontinue portions of the Site as reasonably necessary.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED BY COFFEEALT OR WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED.

COFFEEALT DOES NOT WARRANT THAT THE SITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

THIS SECTION DOES NOT LIMIT ANY WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COFFEEALTCO LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless CoffeeAltCo LLC and its officers, owners, employees, and agents from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Site, your violation of these Terms, or your infringement of another person’s rights.

20. Privacy

Your use of CoffeeAlt.com is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

21. Electronic Communications

By using the Site or communicating electronically with CoffeeAlt, you consent to receive transactional communications electronically where permitted by law.

Electronic communications may include:

Order confirmations
Shipping notices
Subscription notices
Account communications
Customer-service communications
Legal or policy notices

Marketing communications are subject to separate consent and opt-out requirements where applicable.

22. Governing Law

These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any legal proceeding that is not otherwise required by law to be brought elsewhere shall be brought in an appropriate state or federal court located in Florida, and the parties consent to the jurisdiction of those courts.

23. Severability

If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

24. No Waiver

CoffeeAlt’s failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

25. Changes to These Terms

CoffeeAlt may update these Terms periodically.

The updated Terms will be posted on CoffeeAlt.com with a revised “Last Updated” date.

Changes will apply prospectively unless otherwise permitted or required by law.

Material changes affecting active subscriptions or other ongoing consumer relationships will be communicated where required by applicable law.

26. Entire Agreement

These Terms, together with CoffeeAlt’s Privacy Policy, Shipping Policy, Return and Refund Policy, subscription terms presented at checkout, and any other policies expressly incorporated by reference, constitute the agreement between you and CoffeeAlt regarding your use of the Site and purchase of our products.