Cancellation policy

Purchase Options Cancellation Policy

Effective Date: September 28, 2026
Last Updated: September 28, 2026

This Purchase Options Cancellation Policy applies to recurring subscription purchases offered by CoffeeAltCo LLC (“CoffeeAlt,” “we,” “us,” or “our”) through CoffeeAlt.com.

1. Automatic Renewal

When you purchase a CoffeeAlt product through a subscription, you authorize CoffeeAlt and its payment processors to automatically charge your selected payment method for recurring orders at the price and frequency displayed when you enroll.

Your subscription will continue automatically until you cancel it.

2. Canceling Your Subscription

You may cancel your CoffeeAlt subscription at any time before your next recurring order is processed.

There is no cancellation fee.

You may cancel your subscription by:

Signing in to your CoffeeAlt customer account and managing your subscription, where available; or
Contacting us at support@coffeealt.com.

Cancellation applies to future recurring orders.

3. Orders Already Processed

If a recurring order has already been processed, charged, packed, or shipped before your cancellation request is completed, canceling your subscription will not automatically cancel or refund that order.

Any order that has already been processed will be subject to CoffeeAlt's Return and Refund Policy.

4. Managing Your Subscription

Where available, customers may manage subscription options through their CoffeeAlt customer account, including:

Canceling a subscription
Pausing a subscription
Skipping an upcoming order
Changing delivery frequency
Changing product selections or quantities
Updating shipping information
Updating payment information

Available subscription-management options may depend on the status of your upcoming order and the subscription services available through our store.

5. Subscription Frequency

Your recurring orders will be processed according to the subscription frequency you select at the time of enrollment or later choose through your subscription account.

The applicable frequency and recurring amount will be displayed when you subscribe and in your applicable subscription information.

6. Subscription Pricing

Subscription pricing and discounts are displayed when you enroll.

Subscription prices or discounts may change from time to time.

Where required by applicable law, CoffeeAlt will provide appropriate notice before a pricing change applies to future recurring charges.

You may cancel your subscription before a new price applies to future orders.

7. Failed or Declined Payments

If a recurring payment is declined or cannot be processed, CoffeeAlt or its payment provider may attempt to process the payment again or contact you regarding your payment method.

An unresolved payment issue may result in the applicable subscription order being delayed, skipped, paused, or canceled.