Questions & Answers

Frequently Asked Questions

Everything you need to know about CoffeeAlt. Can't find your answer? Reach us at Support@CoffeeAlt.Com.

About CoffeeAlt

What is CoffeeAlt?

CoffeeAlt is a functional coffee alternative made for smooth energy, sharper focus and everyday performance. Each serving combines functional mushrooms, performance-focused ingredients and 100mg of natural caffeine—all without coffee beans.

What makes CoffeeAlt different?

CoffeeAlt goes beyond typical mushroom coffee. It contains 3,200mg of functional mushrooms plus five additional functional ingredients in purposeful dosages—without relying on coffee as the base.

Who is CoffeeAlt for?

CoffeeAlt is for anyone looking for a better way to fuel their day—whether you're working, training, studying or simply want smooth, focused energy without making traditional coffee part of your routine.

Is CoffeeAlt good for first-time mushroom coffee drinkers?

Absolutely. CoffeeAlt was created to be approachable, smooth and easy to enjoy—even if you've never tried functional mushrooms before. And because it contains no coffee, it's a great introduction to the world of functional coffee alternatives.

Which flavor should I start with?

It comes down to personal preference. If you like sweet or flavored coffee, try our flavored varieties. If you prefer traditional coffee, start with Signature Roast.

Product Experience

How will it make me feel compared to regular coffee?

More balanced — caffeine combined with mushroom extracts and active ingredients for smoother energy.

Will it give me jitters?

It's formulated with L-Theanine to help support a smoother experience. Individual responses vary.

Will I crash?

It's designed to promote a steadier coffee experience.

Does it taste like mushrooms?

No — it's crafted to taste like a premium coffee beverage.

Can I drink it every day?

Many people use it daily. Use the serving amount that suits your body.

When should I drink it?

Most people enjoy it in the morning or early afternoon.

Can I drink it black?

Yes.

Can I add creamer or sweetener?

Yes — it's fully customizable.

How To Use

How do I prepare it?

Follow the package instructions. Customize with water, milk, creamer, or sweetener.

How many servings can I have per day?

Use as directed. Caffeine-sensitive users should start small.

Can I drink it in the afternoon?

Yes, but it contains caffeine, so earlier in the day may be preferable.

Ingredients & Quality

Does it contain real mushrooms?

Yes — functional mushroom extracts.

Are they extracts or powders?

Extracts, not powders.

How much caffeine does it contain?

100mg per serving across all products.

Is it quality tested?

Every batch is tested for quality assurance.

Where are the ingredients sourced?

Globally sourced for the highest-quality materials for each ingredient.

Orders & Shipping

When do orders ship?

Orders ship Monday–Friday.

Do you offer same-day shipping?

Yes, for orders placed Monday–Friday before 2:00 PM.

What are your shipping hours?

Monday–Friday, 8:00 AM – 2:00 PM.

Do you ship on weekends?

No.

When will I receive tracking?

Tracking is sent once your order is processed and prepared for shipment.

How long does shipping take?

Shipping times vary by location and carrier.

Subscriptions

Do you offer subscriptions?

Yes.

How much do I save with a subscription?

20% off.

Can I cancel anytime?

Yes.

Can I skip a shipment?

Yes, anytime via your subscription settings.

Can I change flavors?

Yes, anytime.

Returns & Support

My order arrived damaged — what do I do?

Contact us with your order number and photos and we'll make it right.

What is your return policy?

30-Day First-Bag Guarantee: If you don't love your first bag, we'll refund it. The guarantee covers your first CoffeeAlt order (one-time or subscription), once per customer, and refunds the price of one bag (not shipping). Email support@coffeealt.com within 30 days of delivery with your order number. If the bag is opened, include a photo; you don't need to send it back. Unopened bags must be returned.

Other returns: Unopened, sealed products can be returned within 30 days of delivery. Please contact us before sending anything back. See our Refund Policy for full details.

How do I contact you?
How quickly do you respond?

Typically within 1 business day during normal business hours.

General

Is this only for coffee drinkers?

No — it's great for both traditional coffee drinkers and those wanting a functional energy option.

Is it safe for everyone?

Caffeine-sensitive users, those who are pregnant or nursing, have medical conditions, or take medications should consult a healthcare provider first.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, or prevent any disease.